POINT CAPRI
To confirm your booking, we require full payment which can be made with a valid credit card. Payments received confirm you have read and agreed to our terms and conditions. Your booking will be confirmed by email on receipt of payment.
All bookings and tariffs are subject to change without notice. All bookings and payments received are subject to management approval and receipt. All tariffs are inclusive of booking and service fees unless otherwise expressly stated at the time of booking.
Travel insurance is highly recommended to cover last-minute personal issues or changes to plans as they may arise.
No show: if you do not show up for your booking and do not validly cancel, you forgo your entire booking and no refund will be provided.
If you need to change your booking for any reason, you must give a minimum of 30 days' notice. You may transfer your booking to new dates or transfer it to other nominated guests.
Cancellations within 30 days require full payment of accommodation and services booked.
If you need to cancel a booking, we will attempt to resell the dates for you. If we are successful, we will reimburse your booking fee less a $110 cancellation fee.
You are responsible for loss and damage you may cause to the property or any fixtures and fittings during your stay and you agree that your credit card may be used to pay for any such loss or damage.
You are requested not to leave valuables in your hideaway as management takes no responsibility for any loss or damage to your personal effects.
You are to respect the privacy and peaceful enjoyment of our hideaways by you, all other guests and neighbours and not make unreasonable noise. Guests not adhering to this request and creating a disturbance may be asked to leave with no refund owed.
Each hideaway offers the same facilities; only the décor and location differ. Management will make every effort to ensure the hideaway is available as booked. However, management reserves the right to make alterations to bookings due to unforeseen circumstances. Your booking confirms that you have read and agree to our terms as stated.
We will notify you via SMS as soon as your hideaway is ready on your day of arrival. This will be some time before 3:00pm, which is our official check-in time. Please ensure that we have your mobile number. Departure time is 11:00am.
Free data is available for reasonable usage up to 5GB per day. Should Wi-Fi not be available due to technical or service issues, no compensation will be given.
Each hideaway has an off-street car park for one car available.
Point Capri is strictly no smoking indoors. Guests found smoking indoors will be charged an additional cleaning and deodorising cost. Any damage caused by smoking will also result in extra charges.
In the event of a problem or complaint, you must inform Point Capri immediately so management has the opportunity to rectify the situation as quickly and efficiently as possible within a reasonable time. Failure to follow this procedure may hinder the ability to rectify the problem or complaint and may extinguish any claim for compensation.
By agreeing to these terms and conditions, you acknowledge that if we are able to solve a problem within 24 hours then you are not due a refund.
This is subject to all consumer laws that may apply in Victoria, Australia.
Point Capri · 56–62 Paradise Drive, St Andrews Beach VIC 3941 · 0466 148 765